Yesterday, magnews experienced a prolonged service disruption due to a connectivity issue with one of the external providers we work with.
The root cause was not directly under our control, but the inconvenience for those using the platform was — and that is what matters. We are sorry.
We understand how impactful it can be to be unable to work on your campaigns.
We are conducting all necessary investigations into what happened and continue to closely monitor our services. The stability and reliability of magnews have always been central to us and will continue to be.
If you need clarification or support, you can reach us through all our channels.
Kind regards,
Andrea Zagnoli
Chief Customer Officer
magnews