In Journey Lab > Assets > Transactional, you can view transactional messages sent to contacts, including those sent via SMTP.
This section lets you check messages that have already been sent, those still waiting to be sent, and quickly find a specific message.
Sent messages and pending messages
The page is organized into two tabs:
- Sent messages, where you can find transactional messages that have already been sent to contacts.
- Pending messages, where you can find messages that have not been sent yet.
For each message, you can view the main information available in the list, such as send date, subject, sender, recipient, channel, and status.
Search and filter messages
You can use the search bar and the available filters to narrow down the list and find the messages you are interested in more easily.
For example, you can filter by channel, source, and status, or use Filter to apply additional criteria related to contacts and transactional types.
View message details
Open a message to view its details and check more specific information about the send.
In the details, you can find information such as the message ID, associated communication, sending channel, recipient, and send dates. For messages that have already been sent, you can also view information about recorded activities, such as the latest open, latest click, and latest conversion, when available.