Collecting data through surveys is one of the most effective tools to understand the opinions, preferences, and needs of your contacts. However, the true value of a survey is revealed only when it is possible to easily analyze and share the collected responses, within the team or by integrating them with other company systems.
In this article, you will learn, step by step, how to easily export the results of a survey conducted with magnews so you can make the most of all the gathered information.
Export steps
- From the list of assets in your journey, find and click on the landing page containing the survey you are interested in.
- Access the "Responses" tab to view all the responses collected through the survey.
- Choose the pages from which you want to export data:
- If you want to export all the collected responses, select the "All pages" option;
- If you are only interested in exporting responses related to a specific page of the survey, select the desired page from the drop-down menu.
- Check the box next to Date to select all responses to export and from the Actions menu on the right, select "Export CSV":
The window that appears indicates the number of selected responses.
Decide whether to export only the received responses or activate the toggle Also export the data of contacts who responded, so you have - in a single file - both the responses and the contact data divided by category (e.g., Profile, eCommerce, and Settings).
Finally, confirm the export task by clicking the "Start activity" button
Exported file format: .csv
Delete multiple responses at once
In addition to exporting, you now have the option to delete multiple survey responses at once using the new “Delete” action. In the Responses section, select the individual responses you want to delete or use the box at the top left to select them all. From the Actions menu at the top right, choose the “Delete” option.
A confirmation window will appear showing the total number of responses selected. Before proceeding, please note that deletion is permanent and responses cannot be recovered.
Click on “Start activity” to complete the operation.
This new feature allows you to keep your set of responses clean and up to date, as you can easily and quickly delete those you no longer need.