INCIDENT RESOLVED
History
-
Resolved
All services are active and functioning again at optimal levels.
9 September 2026, 8:09 -
Update
The situation has been stable since early afternoon, and all services are available. The systems have not yet returned to full operational capacity, and our team is completing the necessary technical work. Normal operations can resume. For business-critical sends, we still recommend proceeding with caution until the next update.
8 September 2026, 17:55 -
Update
The service is operational again. Our team is closely monitoring the situation and working to ensure full system stability as quickly as possible.
Where possible, we recommend postponing message deliveries.
8 September 2026, 9:53 -
Update
The platform and web services are available again.
Landing pages, unsubscribe pages, and other pages published on custom domains may still display a certificate error and be inaccessible. Pages hosted on magnews domains and those using certificates provided directly by customers are not affected. We are progressively restoring all certificates. This process may take several hours.
7 September 2026, 17:02 -
Identified
The platform is temporarily unavailable.
Contacts are unable to view images in communications, landing pages are not loading and API calls cannot be made.
We suggest not sending messages while we work to solve the problem.
7 September 2026, 16:21
More information
For updated information on the current status of magnews, visit the Status Page.
If you have additional questions about this incident, contact our Help Desk.