INCIDENT RESOLVED
History
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Resolved
All services are active and functioning again at optimal levels.
23 September 2026, 17:25 -
Update
All services are now up and running again. We are investigating the incident together with our connectivity provider and monitoring the situation to ensure that all online services remain fully stable.
23 September 2026, 15:45 -
Update
We are still investigating the cause preventing images from being displayed in communications, access to landing pages, use of the platform, and API calls from being made.
23 September 2026, 15:35 -
Identified
The platform is temporarily unavailable.
Contacts are unable to view images in communications, landing pages are not loading and API calls cannot be made.
We suggest not sending messages while we work to solve the problem.
23 September 2026, 15:05
More information
For updated information on the current status of magnews, visit the Status Page.
If you have additional questions about this incident, contact our Help Desk.