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  2. WhatsApp & SMS

WhatsApp & SMS

WhatsApp and SMS are direct channels complementary to email and very effective.

SMS & RCS

  • How to create an SMS

WhatsApp

  • The opportunities of WhatsApp Business
  • WhatsApp Business: direct channel or Sinch Engage connector?

WhatsApp Business connector

  • WhatsApp usernames: what changes for your contacts
  • Explicit consent: how to use it to preserve the quality of the WhatsApp sender
  • Preventive automatic sender blocking: when, how, why.
  • WhatsApp quality rating: what it is and how best to manage it
  • WhatsApp Business: message volume limits
  • How to create a WhatsApp template
See all 11 articles

Sinch Engage connector

  • Introduction to Sinch Engage integration
  • Sinch Engage Settings
  • Synchronization configuration of Sinch Engage
  • Synchronization status
  • Update users from form pages
  • Setup and Channel List
See all 9 articles
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