You can unsubscribe a contact from Magento simultaneously with unsubscribing from Magnews.
The platform provides you with two tools to unsubscribe a contact from Magento as well:
- Button action
- List-unsubscribe
Button action Magento: Unsubscribe from the newsletter
To perform this operation, you need to modify the unsubscribe flow of the considered database.
- Access the unsubscribe flow page of the database synced with Magento:
Contacts > DatabaseName > Contact Management > Flows for Contacts - Click on the unsubscribe flow
- From the Result section, open the confirm button.
- Create a new button action: Magento: unsubscribe from the newsletter
Attention
Once you have created the new unsubscribe flow, remember to save it but do not republish the flow to avoid losing the customizations you have made.
Once you have created the new unsubscribe flow, remember to save it but do not republish the flow to avoid losing the customizations you have made.
List-unsubscribe to unsubscribe from the Magento newsletter
To carry out this operation, you must enable the specific flag in Global Configuration. Access:
Management > Magento > Global Configuration > Unsubscribe section (General tab) and select Enable list-unsubscribe to also unsubscribe from the Magento newsletter. You can choose to limit this type of Unsubscribe to certain databases only (if you are syncing multiple Magento websites in different Databases).
Note
To avoid re-importing already unsubscribed contacts on Magento as active contacts on the platform, ensure that in the synchronization configuration, the flag Unsubscribe contacts not registered for the Magento newsletter is set, so that synced contacts will eventually populate the list of unsubscribed contacts on the platform.
To avoid re-importing already unsubscribed contacts on Magento as active contacts on the platform, ensure that in the synchronization configuration, the flag Unsubscribe contacts not registered for the Magento newsletter is set, so that synced contacts will eventually populate the list of unsubscribed contacts on the platform.