Configure the marketing automation settings associated with the Magento Connector to enable automated flows for:
- new customers;
- abandoned carts.
If the module is already active, you’ll need to configure the settings related to the time interval within which new customers and abandoned carts will be retrieved. By default, this interval is 48 hours.
Only sessions (not previously created because – for example – the workflow was paused) related to contacts or carts created within the defined time interval will be retrieved.
Click on Integrate Magento into marketing automation for more information.
Note
The Marketing Automation module is an optional platform feature that can be activated upon request by contacting our help desk.