Different types of fields, containing customer information, can be imported from PrestaShop.
Some fields can be considered virtual and calculated at the time of import.
If you want a complete overview of the available information for contacts on PrestaShop, go to the customer synchronization configuration page and click the Customer data preview button and proceed as described on the Customer synchronization configuration page.
Some fields are calculated based on the Recency period configured in the Special fields section.
For fields of type Yes/No, the value Yes is encoded with 1 and No with 0.
The fields importable from PrestaShop can be organized into:
Fields with prefix Customer
Fields with the prefix Customer contain information about the PrestaShop Customer profile:
-
Customer - Active status:
indicates that the customer can access PrestaShop; -
Customer - Newsletter subscription:
indicates that the customer is subscribed to the newsletter service; -
Customer - Opt-in subscription:
indicates that the customer is subscribed to the newsletter and has consented to receive communications from your eCommerce partners; -
Customer - Age:
this field is calculated based on the date of birth; -
Multishop:
two fields are available that indicate which store and which group of stores the customer belongs to; -
Group membership:
regarding the membership of a customer to groups on PrestaShop, a field is available, for each group, indicating group membership; -
Customer - Default group (ID):
indicates the ID of the default group.
Fields with prefix B2B
Fields with the B2B prefix are made available if the B2B option is enabled in PrestaShop.
Fields with prefix CART
Fields with the Cart prefix are calculated based on the last abandoned cart.
A cart is considered abandoned if:
- It is the most recent cart;
- There is no corresponding order;
- It contains at least one item;
- It was created at least 24 hours before the import date.
We recommend enabling the Show the cart at login option in the PrestaShop customer settings, to enable cart persistence between two connections of a customer.
Fields with prefix Address
Fields with the prefix Address show the value of the address with the most recent modification date (PrestaShop does not manage a preferred or default address).
Fields with prefix Web
Fields with the prefix Web indicate data related to customer visits in the eCommerce.
Fields with prefix ORDERS
Fields with the Orders prefix indicate data on customer orders in the eCommerce. Only validated orders are considered, meaning orders associated with the status Consider this order status as validated in PrestaShop.
The date of an order corresponds to its creation date in PrestaShop.
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