Workflow

Getting started

• First steps with automated flows
• Flows Glossary
• How to create an automated flow from a template
• The entry limits

Best practice and examples

• How to create a welcome flow
• How to create an abandoned cart flow

Design a flow

• Find the best moment with waiting nodes
• Automated flow templates with Q Message
• Activate the automated flow according to customised filters and frequencies with the ‘Periodic filter’ node
• Check contact interaction on the message
• Use the ‘Message activity’ node to track contact actions on sent messages
• How can I compare the date to the start of a workflow session?

How to add an action

• Leverage data tables with the "Data periodic filter" Node
• How to add an email send to an automated flow

Test and optimization

• How to Test a Workflow
• Choose the best message with Q Message
• How to start, pause, and stop an automated flow
• Understanding the status of messages
• Q Split self-optimises towards the best performing path
• Optimized waiting times with Q Wait