Getting started
Design a flow
- Give your contacts a voice: use Q Catch and Check response to evaluate your survey responses
- Find the best moment with waiting nodes
- Automated flow templates with Q Message
- Check contact interaction on the message
- Use the ‘Message activity’ node to track contact actions on sent messages
- How to assign a workflow variable
Best practice and examples
Events
- How to activate a workflow on a contact's date
- How to activate an automated flow when adding or updating a contact
- Activate the automated flow according to customised filters and frequencies with the ‘Periodic filter’ node
- Leverage data tables with the “New data event” and “Data periodic filter” nodes
How to add an action
Test and optimization
- Undo, redo and autosave
- How to test an automated flow
- Choose the best message with Q Message
- How to start, pause, and stop an automated flow
- Understanding the status of messages
- Q Split self-optimises towards the best performing path