On this page you will find all the information relating to the configured synchronization, like the export type (On demand/Automatic), details about the last/next execution and a button to manually start the export.
If you click the Export now button in the Export contact section, you will trigger the manual startup: the platform queues the operation to execute it as soon as possible.
When the import is in progress, the item Running... appears on the same line.
The Last exported file link will download the same file used for exporting contacts on Sinch Engage, so that you can load it manually on Sinch Engage for test or debugging purpose.
In Settings > Parameters you can set a shorter time interval to have the statistics updated more frequently (min value is every 5 minutes).