Learn how to filter and reset a contact field quickly and efficiently.
Access the reference database and filter contacts
Access the Profile Studio menu, view the list of databases, and click the name of the one containing the contacts you wish to reset.
Filter contacts based on the value of one or more database fields using conditions (e.g., All conditions must be met) and logical operators (Equal to, Different from, Contains, etc.)
Select filtered contacts and the Reset field value option
After filtering contacts, select the ones you wish to update.
Click on Actions and then choose Reset field value to proceed with the operation
Set the field to reset and complete the task
In the window that appears, choose the field you intend to clear
Complete the process by clicking Start activity
Note: if you need to update a significant number of contacts, consider the Use quick edit option to speed up the process. Remember that using this mode will not update the contacts' last modified date.
Verify the accuracy of the action performed
Once you have completed the activity of resetting a contact field value, apply a new filter to ensure that the change made is in line with your expectations.