Ask Q: search the documentation directly from the chat
A new feature is available in Ask Q, magnews Q's intelligent chat, allowing you to search directly in the official documentation without leaving the platform.
Write your question in natural language (e.g. ‘How do I set a conversion goal?’) and Q will respond with the most relevant articles, with direct links to open and read them.
A simpler and faster way to find what you need without interrupting your work.
Ask your contacts to rank their preferences with a ‘Ranking’ question
You can now include a ranking question in your surveys, asking users to order a list of options by importance or preference.
To answer, contacts drag and drop items to define their order.
This is useful for understanding what really matters to your users: for example, you can ask which features are most important in a product or service.
The responses are collected in a dedicated report, where you can see:
- how many times each option was indicated as the first choice;
- the average position achieved by each item;
- the overall order of preference expressed by users.
Autosave in the automated flow designer
Following on from the email designer, the automated flow designer now also supports automatic saving of changes. Each user can decide independently whether to enable or disable autosave via a toggle switch, visible in the page header.
Once enabled, all changes are saved automatically and the preference remains valid for all automated flows until it is changed.
This feature is designed to reduce the risk of data loss and make your work more fluid.
Search within features: find the page you need right away
We have expanded the internal search function of your account: now you can find not only assets, contacts and apps, but also pages and features of the platform.
Open the search by clicking on the magnifying glass icon at the bottom left. For example, type in ‘automated flows’ or ‘domains’ to immediately access the section you are looking for.
A faster way to find the feature you are looking for, without having to remember exactly where it is in the menus.
Always display contact details even if the key is the user code
You can now choose to always display contact details (email or mobile phone number) instead of the user code for all databases that use the user name as the key. If you manage more than one, the choice is applied to all of them.
The option is available in the Global Database setup > Default tab and, if enabled, is reflected everywhere: lists, reports, automated flows and contact list interaction modes.
It ensures more immediate and recognisable contact consultation, simplifying operational activities.
Block senders directly in the journey setup
In the journey setup, you can block the sender name, sender email and reply-to, so they remain fixed for all communications created by the journey.
You can also unblock them whenever you want, with a simple toggle.
This feature can help, in the case of accounts with many users, to maintain consistency and control over sending information, reducing the risk of errors and ensuring greater reliability.
Manage your mailing contacts more quickly and comprehensively
You can now perform manual tasks directly from the mailing address list.
From the Monitor > Deliveries section (or from the sent communication page), by accessing View recipients you can:
- edit a contact field for all selected addresses
- unsubscribe or suspend contacts
- add contacts to a static audience (useful, for example, to resend a mailing that you had interrupted)
- export the data to a CSV file.
Visibility conditions: more flexibility for text fields
We have updated the visibility conditions editor to offer more comprehensive and intuitive management of filters on text fields.
You can now select text fields or long text, even in simple mode, without having to switch to advanced mode.
In addition, you can use the ‘different’ and ‘contains’ operators for more precise visibility rules.
Template editor: quick updates and improved compatibility
When managing communication templates, you can update your templates more quickly and securely: the platform checks compatibility and only shows the quick update when there are no breaking changes.
In the ‘Where the template is used’ card, you can also see the linked templates and update them quickly.
Even when updating the Inspire system template, you can safely and quickly update your templates that use it as a source.
A single permission to create and edit communications
The ‘Create communications’ and ‘Edit communications’ permissions have been merged into ‘Manage communications’.
If the role had one of the two permissions (or both), it automatically has the new one.
Exporting CSV files optimized for Excel
CSV files exported from magnews are now compatible with Excel (e.g. accented letters are displayed correctly).
On the classic interface, you can activate the dedicated ‘Optimized for Excel’ option; on Matilda, compatibility is already enabled by default.
This new feature is available in: contact export, landing page responses, report pages, automated flow messages and communications.
New HTML field in contact extensions
You can now create HTML text area fields in contact extensions. When you choose the text area type, you can enable the ‘HTML text’ option.
This new feature increases flexibility in contact data management while maintaining security.
REST API: new data in insights and contact deletion
The REST APIs have been enhanced with two new features. In newsletter insights, the new fields goalName and currency are now available in the conversionGoalStats, to include the name and currency of the conversion goal.
In addition, support for permanently deleting contacts has been added.
Two new endpoints are available:
– DELETE v19/contacts/delete/{id} to delete a single contact
– POST v19/contacts/batchdelete for multiple deletions, with optional parameters to include compilations or allow partial deletions
For more details and request structure, please refer to the REST API documentation.