Ask Q: get data and insights in real time, just by asking
Ask Q is the new conversational interface of MagNews Q designed to give you instant answers and insights about your communications. Just type a natural question — “How many opens did my last newsletter get?” or “Which SMS performed best?” — and Agent Insight will reply within seconds.
You can recognize it by the purple icon in the bottom right corner, or launch it with a keyboard shortcut (Ctrl + Alt + Q on Windows, Cmd + Opt + Q on Mac).
The chat doesn’t replace the reports — it simply gives you faster access to the same data, without navigating through menus.
Spending less time retrieving data means more time for analysis and decision-making — a more natural and efficient way to work, built around your daily needs.
Unified search across your account
A new global search function is now available for all users. You can access it by clicking the magnifying glass icon (bottom left), or via the shortcut Ctrl + K on Windows / Cmd + K on Mac.
With one search bar, you can:
find assets like communications, automated flows, landing pages, on site messages and transactional messages, by name, subject or ID
find contacts by name, contact detail or user ID
search through help articles in the online documentation
find your apps
Having everything searchable from one place helps you move faster and reduces the time spent navigating the platform.
Enable autosave in the email designer
In the designer (for campaigns, transactional messages, and templates), users can now choose to enable autosave for the configuration drawer — the panel on the right where you manage images, text and style settings.
Each user can independently enable or disable the autosave toggle. When active, the Save button disappears, and changes are stored automatically.
When enabled, the Save button disappears and the data is stored in real time. This allows you to work more continuously and securely, reducing the risk of forgetting manual saves.
Export survey responses along with contact data
In landing page and survey reports, you can now export both the responses and the contact data of respondents.
A new toggle in the export wizard lets you include contact fields based on selected categories.
Combining answers with contact info enables deeper analysis and targeted follow-up actions — such as automations or behavioral segmentation.
New report format for NPS questions
“Would you recommend our product to a friend or colleague?”: we’ve introduced a dedicated report view for Net Promoter Score (NPS) questions, automatically detected when a single-choice question includes 11 options (0 to 10).
The report includes:
On the left, a gauge chart shows the NPS score (NPS Score = % promoters − % detractors). The score is colored according to the range in which it falls: red (negative), yellow (neutral), green (positive).
On the right, you can see the visual breakdown of the responses into promoters (answered 9 or 10), passives (answered 7 or 8), and detractors (answered with a value from 0 to 6).
A quick overview of your NPS score helps you assess user experience clearly and act on it without delay.
Keep your tag library clean
n JourneyLab > Libraries > Tags, you can now delete multiple tags in batch.
The system checks automatically whether a tag is still used in any audience definition to prevent accidental deletion.
A simple action that helps keep even older libraries tidy and organized. Useful, for example, to remove duplicates or tags that were never used.
Automated flow: 'Check multiple condition' node now supports filters
Previously, the Check multiple condition node only supported logical expressions for setting output paths.
Now, you can also use filters, or even combine filters and expressions, for more flexible condition logic.
Supporting both filters and expressions makes the node easier to configure and more consistent with the rest of the platform.
Contact import: update suspended and unconfirmed contacts
We've extended the import options — both manual and automated — to allow updates on suspended and unconfirmed contacts.
During import, you can now choose to:
skip these contacts
update their data without changing their status
update and re-subscribe them
The new options offer a more flexible way to manage contacts, aligned with real-world needs.
This is especially useful, for example, to update preferences or personal data for contacts who are not currently active.
User roles: clearer view in the list
In the user roles list, you can now clearly distinguish between system roles and custom roles, thanks to a new neutral “System” badge.
A clearer overview of role types and changes means better permission management and greater control across your account.
To learn how to define and manage user roles based on their responsibilities, see the dedicated article: how to define users roles.